Public and Commercial Services Union

Face-to-face contact

We hope to find enough Local Co-ordinators to provide a presence for the credit union in every branch, so that members of the credit union have someone they can speak to about any queries or problems.

Specific responsibilities

• Attend an introductory training session
• Promote the CU within own/ local work place(s)
• Be available on a regular basis to talk to prospective and existing members about the CU
• Dispense Membership Application Packs to members and prospective members
• Respond to questions about the manner in which the CU operates and the laws, rules, policies and procedures that govern it
• Assisted by a named CU Director, set and work to achieve targets for recruitment and retention of members
• Refer queries received from members on transactional matters directly to the CU office.

Time commitment

• Approximately four hours per month.

Application process

Local Co-ordinators are the first line of contact for members & potential members.  It is therefore essential for PCS Credit Union’s reputation to ensure that we have high calibre representatives as the face of the credit union who are both knowledgeable and people-focused.  It is also important that volunteers are supporters of PCS Trade Union as the credit union will be a key member benefit.  To ensure that these criteria are fulfilled, references will be taken up for all applicants, followed by seeking branch endorsement.  This mirrors the process followed for the overseeing Study Group who will form the Board of Directors & the Supervisory Committee once the credit union launches.

Once the above checks have been completed, you will receive a letter from the project team outlining next steps, including your initial training session.  Training sessions will be held periodically on a regional basis by Study Group member(s) who will also be your Regional Contact(s).  You will also be required to sign a confidentiality agreement to ensure member information is treated appropriately.

Further information

  Local co-ordinator job description

  Local co-ordinator person specification

  Local co-ordinator application form

If you are interested in becoming a Local Coordinator please contact the credit union project office.