A programme of office closures and job cuts by HM Revenue Customs (HMRC), could see over 200 offices closed across the UK and 25,000 job cuts by 2011.
Despite government assurances access to face-to-face tax services are being significantly reduced. The opening of tax enquiry centres is being reduced from 5 days a week to as little as one or two day a week. The most vulnerable people in the country such as the elderly, tax credit claimants and migrant workers will be hit the hardest by these moves.
Why you should give a HOOT
Office closures will leave large parts of the UK without a tax office
The closures have a disproportionate impact on female staff who have childcare or other caring responsibilities
Services for the public will be harder to access particularly in small towns and rural areas and any financial savings for taxpayers are at best negligible
Better resources in HMRC could help reduce the tax gap and release billions of pounds that the government could spend on improving public services