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Contacts and responsibilities

Listed below are the commercial sector team at PCS headquarters. To find out more about their key responsibilities and individual contact details, please click on the relevant name.

Norina O'Hare 

Temporary Senior national officer
 

Norina O'Hare has overall responsibility for:

  • managing the commercial sector bargaining unit

Her administrative support is provided by Anne Martin-Coyle on 0207 801 2625 or email: annem@pcs.org.uk

Paul Barnsley

National officer 

  • day-to-day management of the negotiation officers and organisers

You can contact Paul on: 0207 801 2667 or email: paulba@pcs.org.uk 

Support officer Karla Owoo  on 020 7801 2667 or email: karla@pcs.org.uk

 

Jim Hanson

National officer 

Responsibility for bargaining areas:

  • HP Enterprise Services (ex EDS) - all accounts nationally
  • HP Enterprise Services group executive committee
  • Working Links

  • IBM contract (DEFRA,Natural England)

Contact Jim on: 020 7801 2667 or e-mail: jim@pcs.org.uk

Support officer Natalie Byfield - email: natalieb@pcs.org.uk 

Sharon Leslie

Temporary negotiations officer

Fujitsu

  • Fujitsu - Driver & Vehicle Licensing Agency 
  • Fujitsu - Government Offices
  • Fujitsu - Her Majestys Revenue and Customs
  • Fujitsu - Ministry of Defence
  • Fujitsu - Office of National Statistics
  • Fujitsu - SEMA
  • ISS Contract cleaners

Contact Sharon on 020 7801 2667 or email: sharonl@pcs.org.uk

Support officer Cathy Harrison - email: cathy@pcs.org.uk 

Jim Knotts

Temporary negotiations officer

With responsibility for bargaining areas:
 

Balfour Beatty Workplace

Atos Origin - all contracts

  • Healthcare
  • National Health Service Pension Agency 
  • Department of Works and Pension Stand Alone Support Applications (DWP SASA)
  • Home Office
  • Metropolitan Police

Contact Jim on 020 7801 2667 or email: jimk@pcs.org.uk

Support officer Cathy Harrison - email: cathy@pcs.org.uk

 

Caroline Turner

Temporary negotiations officer
 

With responsibility for bargaining areas:

Siemens IT Solutions

  • National Assembly of Wales
  • National Savings
  • UKIA

Siemens Global Shared Services 

  • Admin and Finance (Durham)
  • HRSC (Glasgow)
  • Purchasing Centre (Durham) 

Carillion

  • Siemens contract

Xafinity Paymaster

Steria

 

Contact Caroline on: 020 7801 2667 or e-mail: caroline@pcs.org.uk

Support officer Natalie Byfield - email: natalieb@pcs.org.uk

Alen Clifford

Commercial sector industrial officer

With responsibility for bargaining areas:

Capita

  • Capita Criminal Records Bureau
  • Capita Filestores
  • Capita Office Services
  • Capita RAS
  • Capita Teachers Pensions Agency
  • ISS Contract Cleaners
  • ISS Pegasus Security

Contact Alen on: 020 7801 2667 or email: alen@pcs.org.uk

Support officer Jason Boniface - email: jasonb@pcs.org.uk

Ann Ainsworth

Bargaining unit learning officer

Project worker with responsibility for:

  • establishing union learning rep structures 
  • negotiating with employers on learning issues

Contact Ann on: 020 7801 2667 x 2270 or email: ann@pcs.org.uk

Support officer Jason Boniface - email: jasonb@pcs.org.uk   

Christine Williams

Bargaining unit officer

Office Manager

With responsibility for:

  • management of administration support team
  • Commercial Break editor
  • Commercial Sector Forum
  • Commercial Sector Association
  • overseeing operation of Commix / personal cases system
  • commercial sector communications coordinator

Contact Christine on 020 7801 2667 or e-mail: chrisw@pcs.org.uk 

Natalie Byfield

Bargaining unit assistant

Natalie is the support officer to Jim Hanson and Caroline Turner

  • providing dedicated administration assistance
  • first point of contact for reps & members from EDS, Siemens, Steria, Xafinity, Working Links and IBM.
  • providing administrative assistance for the EDS GEC
  • general assistance to commercial sector team

Contact Natalie on: 020 7801 2667 or email: natalieb@pcs.org.uk 

Cathy Harrison

Bargaining unit assistant  

Cathy is the support officer to Sharon Leslie and Jim Knotts

  • providing dedicated administration assistance 
  • first point of contact for reps & members in Balfour Beatty Workplace and Atos and Fujitsu
  • providing administrative assistance for Balfour Beatty Workplace, Atos and the Fujitsu GEC
  • general assistance to commercial sector team

Contact Cathy on 020 7801 2667 or by email: cathy@pcs.org.uk  

Jason Boniface

Bargaining unit assistant  

Jason is the support officer to Ann Ainsworth and Alen Clifford

  • providing dedicated administration assistance 
  • first point of contact for reps & members from Capita  
  • providing administrative assistance for the Capita GEC and the learning agenda
  • general assistance to commercial sector team

Contact Jason on 020 7801 2667 or by email: jasonb@pcs.org.uk   

Fatima Karim

Administrative assistant

Fatima provides general administrative assistance to the commercial sector team.

Contact Fatima on: 020 7801 2667 or email: fatima@pcs.org.uk 

Karla Owoo

Administrative assistant

Karla is the support officer for Paul Barnsley 

Karla provides general administrative assistance to the commercial sector team.

Contact Karla on: 020 7801 2667 or email: karla@pcs.org.uk

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