OHS consultations for attendance management


Your OHS referral

Your manager should explain why your case should be referred to the OHS. Your case will only be sent to the OHS once you have given written consent.

You may take advice from your PCS representative to help ensure that the OHS referral is clear, complete and accurate.
Ask for a copy of the Referral to help you prepare for your OHS consultation and always request a copy of the OHS Outcome Report.

Your OHS appointment

A health referral will result in you being invited to take part in a rapid telephone consultation with a OHS nurse. In a minority of more complex cases it may be necessary for this to progress to a face to face appointment, an assessment with a doctor or for a report to be requested from your doctor.

Your manager has instructions on the management of your OHS appointment (OHS manager zone 5, step 6). Your manager must ensure:

  • The employee has access to a private room at the appointed time;
  • A room with a speaker phone is provided if a friend, colleague or TU rep is present. The OH practitioner must be informed if there is anyone else present at the consultation.

Your OHS rights

You have the right to expect:

  • The department to ensure your job and working environment do not cause or contribute to ill health;
  • To be treated fairly and sensitively when you have a health problem;
  • To have reasonable adjustments considered and made, where appropriate, when you have an underlying health condition or disability that affects your ability to attend work or do your job;
  • Reasonable support in your rehabilitation back to work;
  • Your manager to explain why they want to refer your case for occupational health advice;
  • To be given reasonable time to reflect before giving consent;
  • Your case not to be referred if you do not give your consent;
  • To be allowed to be accompanied by a friend or trade union representative;
  • Confidentiality.

Your PCS support

Contact your local PCS representative for advice and support when your manager proposes a referral to the OHS.


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    1. Attendance management
      1. DWP cuts support for employee health conditions from 11 April 2011
      2. DWP Attendance Management Changes from 11 April 2011
      3. Guidance for Managers - Awarding the Disabled Employee's Consideration Point
      4. DWP Attendance Management and disabled employees from April 11th 2011
      5. Informal meetings for attendance management changes and PCS support for members
      6. Attendance review meetings and trade union representation
      7. From sick leave to welcome back discussions
      8. Attendance management backsliding procedure and the law at work
      9. Sick leave procedures updated
      10. Management grade changes for delivery of sick leave procedures in Jobcentre Plus
      11. Attendance management compliance in Jobcentre Plus and procedural fairness
      12. Attendance management: transparency, justice and fairness requirements
      13. Attendance management procedures: PCS compliance check
      14. Removal of work related stress absence category on RMS
      15. Attendance management and the employment equality (age) regulations
      16. Attendance management: clarification and confusion from 22 November 2007
      17. Attendance management policy, procedures and advice changes from February 2008
      18. Attendance management advice and separate consideration points for disability/underlying health conditions
      19. Attendance management and consideration point reasonable adjustments
      20. DWP attendance management policy - unagreed, unfair and unacceptable
      21. Attendance management quarterly review meeting - April 2008
      22. HR briefing 001 - managing attendance for managers
      23. OHS for attendance management
      24. OHS consultations for attendance management
      25. Swine Flu Pandemic and Sick Leave in DWP
      26. Sick Absence and Statutory Annual Leave
      27. Statutory changes implemented by DWP
      28. Abolition of "must give a warning" policy
      29. “One off” absences
      30. Managers discretion and twelve special circumstances
      31. Focusing on back pain - revised DWP advice
      32. Attendance Management Changes from 25 January 2010 - for Case Conferences, SCS Engagement and OHS Referrals
      33. From sick note to fit note – work focused sick leave procedures
      34. First Call checklist – notifying sick leave in DWP
      35. Attendance Management - Return to work from long term absence & unfair dismissal
      36. DWP attendance management dismissal procedure revised for disability related absences from 26 July
      37. DWP attendance management warning procedure revised for operation related absences from 26 July
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