Handling Personal Cases - Wrexham
16 - 30 September 2010
Training courseCymru/Wales
Other
This course helps representatives to develop the skills to interview members, gather information around issues and identify and use relevant agreements and procedures within your workplace.
It also covers negotiating with management and contains a simple overview of the process of resolving cases.
The course will run over three seperate Thursdays during September:
16 - September 2010
23 - September 2010
30 - September 2010
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