Handling Personal Cases Course
26 - 28 October 2010
Training courseSouth west
This course helps representatives to develop the skills to interview members, gather information around issues and identify and use relevant agreements and procedures within your workplace.
It also covers negotiating with management and contains a simple overview of the process of resolving cases.
Handling Personal Cases is fully accredited by the National Open College Network.
Event Location
Event Address:
Suite 3, 1st Floor Quintana Gate Bartholomew Street Exeter EX4 3BH
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