Making the most of appraisals

PCS wants members to improve their working lives and enhance their career prospects. The following tips have been developed by black members in the London and the South East region in conjunction with PCS Learning Services to help you get the most out of your own appraisal interview.

  • Remember that the appraisal meeting is a discussion and dialogue between you and your supervisor
  • Prepare by thinking about your work and performance since your last appraisal. What has gone well? Where have you had problems? Are there any documents or examples that you want to take with you?
  • Use normal interview techniques – maintain good eye contact, attentive posture, and a professional manner
  • Listen and take notes
  • Reflect back to your supervisor your understanding of what is being said
  • Compare your actual performance results and behaviours to the targets and standards that have been set
  • Explain any difficulties you have encountered in carrying out your work but try not to blame others or make excuses
  • Talk about your strengths and potential for development as well as addressing any problems and areas that need improvement
  • Provide ideas on how to improve your working environment and improve your performance and ask for any training that would help
  • If you don’t agree with your employers assessment, give specific examples to demonstrate why they are wrong
  • Set goals, expectations and standards together – remember they should be “SMART” – specific, measurable, attainable, realistic, timed
  • If you are not happy with the outcome, immediately make a note of your concerns, check the appeal or grievance procedure and talk to your local PCS rep about what you can do.

Take credit where it is due, enjoy the praise and make the most of any opportunities you are offered. If you have a bad experience or think you are being treated unfairly ask your union rep for help.

Contact your local PCS representative for help with your personal performance and appraisal matters or queries about how performance is managed in your organisation.