This 3 day course will give you an overview of the process of resolving cases, develop understanding of how to effectively handle personal casework and representation, develop your skills and confidence as a rep when negotiating with management.
This course will take place from 9:30 - 16:30 from 19-21 June 2018 at the Merseyside Trade Union Education Unit, Cotton Exchange Building of Wirral Met College.
Merseyside Trade Union Education
Cotton Exchange Building
Old Hall Street (entrance Bixteth Street)