Representing Members Course

19 Apr 2018 to 03 May 2018
Training course
Northern region

19, 26 April and 3 May 2018 - 09.30am - 4pm

This 3 day course helps representatives to develop the skills to interview members, gather information around issues and identify and use relevant agreements and procedures within your workplace.

It also covers negotiating with management and contains a simple overview of the process of resolving cases.

The aims of this course are to:

  • develop skills for handling cases
  • develop planning skills
  • understand, identify and use relevant procedures/agreements in your workplace
  • build confidence in using internal procedures
  • develop interviewing skills
  • help you gather information and support round issues
  • find out how to use PC1s/ET 1 forms
  • understand time limits for ETs

Please complete the attached application form and expenses estimate and return to the Northern Regional Office by post or email – details below - as soon as possible.

Please see forms attached below

Application Form

Expenses Estimate

PCS Expenses - Guidance

 

Event Location

Event Address: 

PCS Northern Regional Office

Transport House (Unite Building)

John Dobson Street

Newcastle upon Tyne NE1 8TW

Event Contact: 
Accessible venue

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