Successful two-day strike at DBS
The PCS Disclosure and Barring Service picket line in Liverpool was well supported during the strike action this week in the dispute over the imposition of a new customer contact system.
Striking workers held picket lines on both strike days (9 and 10) outside their workplace at Shannon Court in Liverpool where they spoke to the public and other staff from the building and made themselves visible with their placards and banner.
The strike action affected people requiring DBS checks for their employment as our members routinely help customers with email queries about their DBS check, help with barring referral disputes, and deal with complaints from the public.
Introduced without proper consultation, the new customer contact system, "Max Contact" would not only force members to carry out work they’ve not been required to do before, but has also been beset by early technical problems and will fail to offer customers the resolutions they need.
The two-day strike by our members in DBS Customer Services will now be followed by a work to rule up to 24 December.
PCS has a further meeting with DBS on Thursday morning to discuss the new system.
Show your support for the strikers by emailing pcsdbsbranch77@gmail.com