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News
HMRC responds to criticism from MPs regarding the time taken to answer calls by closing helplines in Self-Assessment, Pay as You Earn and VAT.
HMRC has confirmed the ‘go-live’ date for 60% office attendance for all grades will be 2 April 2024, with their ‘Office Attendance Tool’ rolled-out the same day.
After being blocked by HMRC from holding a fundraising collection on-site, PCS reps in the department's Leeds office have had a great response from members, to an outdoor collection for the charity Medical Aid for Palestinians
The House of Commons' Public Accounts Committee has blamed conscious decisions by HMRC and the Treasury, for HMRC’s customer service hitting what the committee described as "an all-time low"
The department is still refusing to allow on-site fundraising for medical aid for Gaza, but Leeds branch will be holding a collection outside the office on 7 March, with other branches to follow.
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