We have called off a strike ballot in the Metropolitan Police after securing improvements in staffing and workloads.
Civilian staff who work in the Met’s 999 call centres were due to be asked to support strikes planned to coincide with the Notting Hill Carnival.
We have been pushing for months for improvements to new ways of working that we feared would compromise the safety of staff and members of the public.
After we called an industrial action ballot, we secured a range of commitments in further talks.
These include recruitment that will mean an initial intake of 135 civilian posts and an agreement to seek more staff, a new system that predicts staffing shortfalls, improved training, and an improved risk assessment process.
Members had been telling us about the increased stress of working the new ‘Pathfinder’ system and the risks they posed to the public.
We had pushed for the new model to be removed or improved and are pleased the Met is now taking our concerns more seriously.