The consultative ballot is in response to DWP’s insistence that staff and customers return to jobcentres for face to face services
Since 12 April, DWP has been asking considerably more staff to return to jobcentres to carry out face to face interviews with customers. This is despite staff working from home successfully for up to a year, carrying out these interviews by phone.
We believe that coronavirus still poses a threat to safety and that to extend services in jobcentres now is unsafe, and places staff, their families and customers at risk.
We are therefore balloting PCS members working in jobcentres to ask if they would be prepared to take industrial action over DWP's decision.
The ballot is consultative and a further ballot of members would be required before strike action could take place.
Our demands include stopping the extension of face to face services, with face to face interviews taking place only with those identified as most vulnerable until the vaccine programme is complete and low rates of infection have been sustained for a significant period. We are also asking that DWP sticks to the agreement made in autumn last year, that work coaches can decide how to progress their own workload, including making decisions about how to interview customers.
The ballot is from Wednesday 5 May to Friday 21 May 2021 and is being run electronically. If you are included in the ballot you will receive an email from email@example.com. Members that have not provided PCS with a personal e-mail address will be sent a ballot paper to their postal address.
If you think you should be included in the ballot but don’t receive a ballot paper, please email firstname.lastname@example.org.
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