There has been an overwhelming response to the membership survey and we can now publish the results, together with a conference paper.
An update on annual leave within the Customer Services Group after Brexit.
- Liverpool closure dates Spring 2020
- Imperial Court likely to be retained
- Preston Transitional Site premises confirmed
Update on Pending Redeployments via Connecting Customer Services
HMRC has published the independent ‘Respect at Work’ report, produced by former John Lewis HR Director Laura Whyte. The report supports many of the key concerns that PCS has been raising with the department for years, including the observation that in HMRC, “abusive behaviours, where individuals realise they are causing harm, have been seen in various parts of the organisation. These are often not dealt with.”