Digital inclusion

Unions have a wide reach to more than six million members and our positive influence extends much wider. A recent TUC report found that trade union activists are eight times more likely to be active in their local communities and three times more likely to volunteer.

In 2010, there was an estimated 9.2 million people in the UK who don't, won't or can't use computers and the internet. Significantly, those already at a social or financial disadvantage are more likely to be offline, and missing out on the benefits digital technologies can provide. Levelling the digital playing field is an important step towards social equity, and the goal UK online centres are working towards.

Trade union activists can use their positive influence to reach the nine million people and in particular the four million who are both digitally and socially excluded.
Some digital inclusion facts:

  • 23% of adults in the UK don’t use the internet
  • 18% of adults in the UK have never used the internet
  • 27% of households in the UK don’t have access to the internet
  • 77% of those who aren’t online are retires or not working
  • 28% of those who aren’t online live in social housing
  • Only 15% of people living in deprived areas have used a government online service or website in the last year, compared to 55% nationally
  • Internet users’ confidence in their ability to find work outstrips non-users by 25%
  • 54% of those without access are in the lowest socio-economic groups
  • 86% of those without access are over 45

How you can help

Updated 5 September 2017

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