PCS calls for pay rise for jobcentre workers as unemployment rises again

Unemployment has risen by 103,000 over the past three months, while jobcentres remain understaffed due to low pay. 

Last year, the National Audit Office warned that an additional 2,000 work coaches were needed to meet demand — even before the most recent increase in unemployment.

The Public and Commercial Service Union (PCS) is highlighting the urgent need to address low pay and is currently balloting nearly 50,000 members in the DWP, including 21,000 staff in jobcentres.

Raising pay for these staff members would help ensure workers can afford to stay in their jobs, and continue to provide the quality of support that unemployed people depend on.

PCS general secretary Fran Heathcote said:

"Unless the Government addresses the crisis of low pay at the DWP, it will not be able to tackle the growing levels of unemployment.

"The Prime Minister says the cost of living crisis is his number one priority but is driving down the pay of his own workforce. We urge the Government to reopen negotiations and avert strike action."

Notes to Eds

PCS is balloting its members in the DWP. The ballot opened yesterday (19 January) and runs until 23 February.