PCS: Royal Mail decision must be repeated for civil service pensions
The Public and Commercial Services (PCS) Union has said the government must urgently follow the decision to terminate Capita’s contract with the Royal Mail Statutory Pension Scheme by taking the same action on civil service pensions.
The termination follows failures to meet key transition milestones and serious concerns about delivery, issues PCS says are also evident in Capita’s handling of civil service pensions.
For months, PCS has raised concerns about ongoing failures in administration, with thousands of retired and soon-to-retire civil servants experiencing delays and errors in their pension payments, leaving many in financial distress.
The union is calling for the government to act decisively by ending Capita’s involvement in civil service pensions and bringing the service back in-house to ensure accountability and proper service for members.
PCS General Secretary Fran Heathcote said:
“The decision to terminate Capita’s role in the Royal Mail pension scheme sends a clear message which is this can be done. When a contractor fails, contracts can and should be ended. The same must apply to the civil service pension scheme.
“We have consistently raised the alarm as civil servants and pensioners have been left in distress, facing delays and errors to the payments they rely on.
“It is simply unacceptable that this is allowed to continue when a clear alternative exists in bringing civil service pensions back in-house. The government must now act with urgency, end Capita’s contract, and prevent further failure."
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