'Our PCS membership allows us to deliver a better service to the visiting public'
On UN Public Services Day, Susete discusses her role at the Tate Gallery and explains why being a PCS rep helps to protect the vital public services connected to culture and the arts.
UN Public Services Day is a wonderful opportunity for us all to reflect on the vital work that PCS members do. Whether they work on welfare, trade, housing, justice, taxation or immigration, our members carry out essential public services every day.
As a proud culture worker, I also strongly believe that the arts and culture are an underappreciated and underfunded public service. I work as a visitor engagement assistant at Tate Galleries, one of our most important cultural institutions.
My role is varied. It involves welcoming visitors, informing them about the gallery and artworks on display, facilitating children's interactive activities, supporting school visits, and looking after the national art collection, which belongs to all of us.
Working in the culture sector, we encourage individual expression, creativity, a strengthening of social cohesion and open debate. Above all, our job as culture workers in the public sector is to provide a welcoming space for all.
Although the creative industries drive our culture and our society, we have sadly seen significant cuts to these services over many years by successive governments. This austerity has had a tremendous impact not only on our cultural institutions, but also on its workers.