Rally and Lobby: Stop the Capita Civil Service Pensions Crisis

Thousands of retired and partially retired civil servants are facing late or missing pension payments because of failures in the outsourced Capita administration of the Civil Service Pension Scheme.

These delays are not just administrative errors, they are causing real hardship. Pensioners have been pushed into debt, hit with bank charges, and left facing deep financial uncertainty. Bereaved families and ill-health retirees are being left without vital support at some of the most difficult moments in their lives.

We call on the government to:

• Bring civil service pension administration back in-house.
• Establish a compensation scheme all who are affected by pension administration failures.
• Clear the existing backlog as a matter of urgency, prioritising ill-health retirees, bereaved families, and those facing financial hardship.
• Suspend any further contract awards involving Capita until a full review of the procurement process and the company's service delivery performance has been completed.
• Honour the government's commitment to deliver the greatest wave of insourcing in a generation.

Join PCS General Secretary Fran Heathcote, who will be speaking at the rally, and stand with those affected by this crisis. After the rally, there will be an opportunity to lobby MPs directly and demand urgent action. 

Let us know if you would like to meet your MP in parliament on 7 July. And use our e-action to contact your MP about the Civil Service Pension Scheme crisis.