Fears that pensions recovery period could take longer
For many months PCS has campaigned to improve the standard of service for members of the Civil Service Pension Scheme which has been criticised by both the National Audit Office and the parliamentary public accounts committee.
As feared, the transition between scheme administrators, from MyCSP to Capita, means things got worse before, hopefully, getting better. Many members have contacted the union about incomplete information they are viewing in the new online portal.
More than 1.5 million pension accounts have been moved to a dedicated area within Capita’s Comet system. While the pay runs have been completed successfully, the backlog of work from MyCSP is much bigger than expected, which is likely to extend the recovery period. It comes at a difficult time when more retirements and severance schemes are being initiated by civil service employers. A particular worry is the suggestion that there may be circumstances where members could feel pressured to leave their job, in a ”voluntary” exit scheme, without being provided with reliable figures relating to compensation and payment of pension.
PCS has escalated these concerns and continues frequent meetings with the Cabinet Office, at director level, to monitor progress.