MyCSP Dispute – View from the picket line

The ongoing dispute with MyCSP has now reached its 18th week, stemming from the continued refusal to recognise PCS. This began when MyCSP denied PCS the right to take part in the TUPE consultation ahead of the proposed outsourcing of services to Capita, scheduled for 1 December. This is not only a direct challenge to the rights of staff but also undermines the role of trade unions in representing and protecting workers during such significant transitions.

MyCSP has put forward two main justifications for its refusal to recognise PCS. First, it claimed that staff did not want union representation. However, this claim was quickly discredited after MyCSP conducted a poll, without PCS being given the opportunity to engage with or speak to staff, which revealed that the majority actually supported recognition. This clearly contradicts MyCSP’s narrative and demonstrates a desire for union representation.

MyCSP alleged that Capita was blocking recognition. This too has proven to be false. PCS has been in direct discussions with Capita since the beginning of the dispute and has shown a willingness to engage on the topic of recognition. This shows that the obstacle lies solely within MyCSP’s management.

These two excuses are attempts by MyCSP management to delay or derail union recognition. The lack of progress cannot be attributed to staff opposition or external pressure from Capita and it would appear that the most plausible explanation is management’s unwillingness to accept PCS due to ego or a desire to maintain control without accountability to staff via an independent trade union.

This dispute is ultimately about the right of workers to have a recognised voice in their workplace. PCS remains committed to representing MyCSP staff and will continue to press for recognition. The longer MyCSP delays, the clearer it becomes that their resistance is not based on principle, but on saving face.